Privacy Policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how Offcut Metal collects, uses, stores, and shares the personal information of visitors and customers to our website. By using our website, you agree to the practices described in this policy.

We may collect personal information that you provide directly to us, such as your name, email address, phone number, billing and shipping addresses, and payment details when you place an order, register an account, or contact us. We may also collect information automatically when you interact with our website, including IP addresses, browser type, device information, pages visited, and referral sources through cookies and similar tracking technologies.

Your information is collected to provide and improve our services, process orders, communicate with you about your purchases or inquiries, personalize your experience, and comply with legal obligations. We may also use your data to send you marketing communications where you have provided consent, and to analyze website usage to enhance our services and offerings.

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We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us operate the website, process payments, deliver orders, or provide analytics. These providers are obligated to keep your data confidential and use it only to perform services on our behalf. We may also share data if required by law, such as in response to a legal process or to protect our rights and property.

Under the General Data Protection Regulation (GDPR) and Irish data protection law, you have certain rights regarding your personal data. These include the right to access your data, request correction of inaccurate data, request deletion of your data, object to the processing of your data, and request that your data be transferred to another service provider. You can exercise these rights by contacting us at [your email address]. We will respond to your request in accordance with applicable law.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Once your information is no longer needed, it will be securely deleted or anonymized.

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that personal data has been collected from a child without parental consent, we will take steps to delete that information.

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can manage or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at +353(0)51 358144 or info@offcutmetal.com